2.1 This document was created using a template from SEQ Legal.
- About cookies
3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
3.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
3.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
3.4 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
- Our cookies
4.1 We use only session cookies on our website.
4.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a) we use Google Analytics to recognise a computer when a user visits our website.
- Analytics cookies
5.1 We use Google Analytics to analyse the use of our website.
5.2 Our analytics service provider generates statistical and other information about website use by means of cookies.
5.3 The analytics cookies used by our website have the following names: [_ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv].
5.4 The information generated relating to our website is used to create reports about the use of our website.
- Blocking cookies
7.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
(b) in Firefox (version 44) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
(c) in Chrome (version 48), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
7.2 Blocking all cookies will have a negative impact upon the usability of many websites.
7.3 If you block cookies, you will not be able to use all the features on our website.
- Deleting cookies
8.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 44), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) in Chrome (version 48), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
8.2 Deleting cookies will have a negative impact on the usability of many websites.
- Our details
9.1 This website is owned and operated by London Pain Clinic
9.2 Our principal place of business is at 9 Harley Street London W1G 9QY
9.3 You can contact us:
(a) by post, using the postal address given above;
(b) using our website contact form;
(c) by telephone, on 020 7118 0250; or
(d) by email, on firstname.lastname@example.org.
What Our Patients Say...
Turning to the Fibro Clinic for help was the best decision I have made in many years. The first consultation was arranged quickly. I had to fill in a form beforehand and the consultation itself focused on a thorough diagnostic process, at the end of which I was diagnosed with fibromyalgia.
The best decision I have made in many years | CC
Dr Jenner and Maxine Rodriguez have given me my life back and I can clearly see now after 18 months under their care how my life will get completely back to normal.
Dr Jenner and Maxine have given me my life back | G.C
I would like to take this opportunity to thank Dr Jenner for his compassionate and expert care. He stopped at nothing to find me relief from the pain that has plagued me for years. In my mind, he is truly a godsend and has enabled me to enjoy my life to the fullest once more. To anyone suffering with pain – Dr Jenner will help you. I can’t recommend him enough.
I had lived with chronic pain for so long, that I think I actually forgot what it felt like to just be normal. This all changed when Dr Jenner introduced me to trigger point injections. I can honestly say that my pain issues have been reduced dramatically. I can now do the simplest things I haven’t done in years – and I can’t thank you enough.
My Fibromyalgia made it too painful for me to work anymore, and my whole family suffered for it. I was desperate and hopeless, unable to do anything for myself or my loved ones. That is, until I found The Fibro Clinic. I now feel like a new person, free from pain, and ready to live each day to the max. I never thought i’d be able to go back to work – but here I am! Thank you so much.